Company description

We’re an artisan sourdough bakery opening in High Falls this winter, built around a simple idea: great bread starts with great values.

Brooklyn Sour is a women-owned and queer-owned business, and our team is committed to sustainability, from sourcing local ingredients to keeping our production methods intentional and waste-conscious.
Along with our breads and pastries, we’ll also offer a small selection of retail products that reflect our focus on quality and local partnerships.

We take the craft seriously, using slow fermentation, high-quality grains, and baked goods that reflect the best of our region.

We aim to become a community hub, a place where neighbors gather, regulars feel known, and the team feels proud of the work they do every day.

We believe in fair, livable wages without relying on tips, and we back that up with real benefits, including healthcare and a genuinely supportive work environment. If you’re looking for a workplace that takes both the craft and the people doing it seriously, we’d like to meet you.

Job description

We’re looking for a Front of House Manager to help shape the day-to-day operations of our new bakery in High Falls. This is a hands-on role where you’ll lead service, support the team, and help create the welcoming environment we want to be known for. The position is expected to begin in February, depending on construction progress.

What You’ll Do:

• Oversee daily FOH operations, from opening procedures to smooth service flow
• Train, support, and mentor FOH team members
• Maintain a warm and consistent guest experience
• Coordinate with the BOH team on inventory, communication, and product needs
• Manage scheduling, basic admin, and ordering
• Uphold food safety standards and keep the space clean and organized
• Help build and maintain a healthy, respectful workplace culture

What We’re Looking For

• Previous experience in a leadership role in a café, bakery, or restaurant
• Strong communication and people skills
• A steady temperament and the ability to lead by example
• Confidence with POS systems and basic admin
• A Food Safety Manager certificate recognized in Ulster County (we can cover the course cost for employees who stay at least 12 months)
• Reliability, accountability, and a grounded approach with the team and customers

What We Offer

• Fair, livable wages without relying on tips
• Healthcare benefits
• A supportive work environment where communication and respect come first
• The chance to help shape a new, community-focused business from day one

If this sounds like the kind of place where you’d thrive, we’d like to meet you.

Compensation

this position is: hourly, varies DOE, $25.00 - $30.00

Application instructions

Deadline

no deadline