Company description

The Maker is comprised of our highly curated Restaurant, Lounge, Café and Hotel. Our property is a celebration of art and design from artisans and makers all over the world, grounded in outstanding hospitality experiences.

Job description

We are seeking an experienced, service-driven Front of House Manager to lead our dining room through evening and weekend service. This role is ideal for a hospitality professional who brings poise, empathy, and strong operational instincts to a refined, high-volume environment, and who is eager to continue developing their leadership craft within a fine-dining setting.

The ideal candidate has a minimum of two years of experience in a service management role, thrives under pressure, and leads with calm authority, attention to detail, and a genuine commitment to exceptional guest experience.

Responsibilities include, but are not limited to:

• Oversee nightly front-of-house operations during evening and weekend services
• Manage reservations and guest flow using Resy
• Lead and facilitate pre-shift meetings, clearly communicating service priorities and standards
• Schedule, organize, and lead ongoing front-of-house trainings to support service excellence, consistency, and team development
• Provide active leadership and hands-on support on the floor throughout service
• Collaborate closely with the Back of House team to ensure seamless communication and service flow
• Maintain cleanliness, organization, and presentation of all guest-facing spaces before, during, and after service
• Balance cash drawers, collect cash, and resolve end-of-shift closing issues
• Prepare end-of-shift sales reports and service notes
• Ensure all closing procedures are followed consistently and to standard across the property
• Identify, address, and report any maintenance or facilities issues as they arise

This position offers the opportunity to play a meaningful leadership role within a dedicated hospitality team, while helping to shape service culture, elevate standards, and mentor front-of-house staff.

Compensation

this position is: salaried, varies DOE, $70,000.00 - $80,000.00

Application instructions

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Deadline

no deadline