Company description

Culinary Artistas was founded on the idea that cooking is a language that connects us to our cultures, bodies, minds, souls, and most of all, to each other. Our vision is to create an inspiring and inclusive space for people to celebrate, cook and explore. We are located in San Francisco’s historic Ghirardelli Square, a place that exemplifies our beautiful city’s celebrated food culture.

We host corporate events, venue rentals, team building, pop-ups, events, cooking classes, competitions, and more in our studio space. We also offer kids cooking classes and camps that enable kids to explore the world of real foods, expand their palates, and forge a lifelong healthy relationship with cooking and eating.

We are a fantastic team of educators, chefs, events managers and parents that work together to create an exceptional experience grounded in inclusivity, creativity and celebration. Please come by and say hi - we’d love to meet you!

Job description

Culinary Artistas seeking a strategic and hands-on Senior Events & Sales Manager to own the full lifecycle of our events business — from consultative sales and client experience to operational execution and systems improvement.

Location & Schedule:

• Status: This is a part-time, non-exempt position (eligible for overtime).
• This role is primarily remote, requiring approximately one visit per week (depending on events schedule and needs) to our Ghirardelli Square studio for open houses and signature events.
• Business hours are Monday through Friday (8am to 6pm); flexibility available while adhering to client response SLAs
• Occasional evenings and weekends may be required based on event schedule
• Hours: Beginning up to 15 hours per week, advancing to up to 25 hours per week

Responsibilities

Event Sales & Client Acquisition (5–10 hrs/week)

• Own the full events sales cycle from inquiry to booking. This encompasses corporate events, kids birthday parties, venue rentals, Plate Dates, and special events.
• Manage the events inbox and phone line; maintain a 1-business-day response SLA (2-day max)
• Own the Tripleseat sales process: proposals, contracts, invoicing, and follow-ups
• Convert inbound leads and conduct virtual sales calls
  Manage and nurture client pipeline in HubSpot
• Maintain and optimize partner platforms (Peerspace, Tagvenue, The Knot, etc.)
• Collaborate with Revenue Operations to strengthen CRM systems and processes
• Continuously refine the sales process to improve conversion rates
• Lead studio open houses for potential venue renters (typically biweekly on Mondays, 1 hour)

Event Planning, Design & Client Management (5–10 hrs/week)

• Own and manage the full event lifecycle in Tripleseat from booking through post-event completion
• Conduct pre-event video calls with clients; confirm final details and set expectations
• Anticipate and resolve event needs proactively
• Serve as on-call escalation contact during events and venue rentals, including weekends
• Design and plan large-scale or customized events in collaboration with leadership and kitchen team
• Spearhead special projects including seasonal menu offerings, launches, and large bookings
• Build and manage event-related vendor relationships
• Coordinate staff training for new event-related menus and programs
• Bridge and strengthen communication between the Kitchen and Events teams
• Maintain rental inventory and event materials in physical studio space
• Serve as Front of House Lead on-site for custom and large-scale events as needed
• Support staff retreats, team building, birthdays, and recruiting as needed

Staffing Operations (2-4 hrs/week)

• Input and adjust event staff shifts in Sling once an event books
• Collaborate with Staffing Manager to adjust staff schedules based on headcount, menus, allergies, time changes, or other event updates
• Work closely with the Staffing Manager to ensure strong staff coverage in advance of each event (Staffing Manager will own filling shifts)
• Collect on-site team feedback before closing out event communications with clients
• Draft weekly Staff Prep Emails in collaboration with the Staffing Manager

Strategy, Reporting & Growth (1-3 hr/week)

• Partner with leadership on annual and quarterly budgets
• Own, track and report on monthly, quarterly, and annual events sales goals
• Own Tripleseat (event management platform) system integrity and the events calendar
• Improve backend systems and operational workflows
• Develop strategy for larger-ticket partnerships including tour groups, multi-event clients, and corporate dinners
• Continuously evolve sales and planning processes to meet business needs

‍Skills + Experience Required

• 5+ years of event planning and management experience
• 3+ years of direct sales experience
• 2+ years of operations and/or project management experience
• Demonstrated experience meeting quarterly and annual revenue goals
• Experience building and scaling systems and teams
• Strategic planning and budgeting experience
• Proficiency in Tripleseat (or similar EMS), HubSpot (or similar CRM), and Google Workspace
• Availability for occasional evenings and weekends
• Must be able to lift up to 25 lbs (event kits/supplies) occasionally.

Preferred

• Experience in culinary, hospitality, or culinary education environments
• Management experience
• Experience with staff scheduling tools
• Bachelor's degree in business, hospitality, or related field

You Are…

• A champion of our Code of Conduct: Ownership, Team Player, Process-Driven, Clear & Kind Communication, and Growth-Mindset
• An owner — you close loops, anticipate needs, and think ahead
• Highly detail-oriented with the ability to zoom out strategically
• Experienced in consultative, solution-based sales
• Comfortable serving as the public face of the organization
• Calm, decisive, and hands-on under pressure
• Highly organized and able to juggle multiple priorities
• Strategic and creative in designing sustainable event experiences
• Independent and self-directed while remaining coachable and growth-oriented
• Passionate about and confident selling culinary-focused experiences
• Flexible and responsive to changing client and group needs

Compensation & Benefits

Base Rate: $32.00 per hour

• SF Health Care Security Ordinance (HCSO) contributions, where applicable
• 401(k) with employer match
• Commission (see full job description for more info)

Culinary Artistas is an equal opportunity employer. This position is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Employment remains at-will during and after the introductory period.

Compensation

this position is: hourly, $20/hr +

Application instructions

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Deadline

May 31, 2026