Company description
Come join the small dynamic team shipping ethically produced pasture raised heritage breed meats to all 50 states!
We source rare breeds that predate industrial agriculture from our network of small farms throughout the country, ship them to our processor and receive them in our Brooklyn warehouse where we sort and store them before delivery to high end restaurants or shipping directly to home customers.
Job description
We are seeking someone with experience in e-commerce. Duties will include:
Website Management
- management and maintain the Heritage Foods website on a daily basis
- create new products and edit product descriptions as needed
- update all product sizing and pricing availability ensuring no errors on any products
- organize collections, categories, and navigation to optimize customer experience
- ensure SEO across Shopify is being optimizes and monitor site performance
- assist with website content updates and brand storytelling
Order Management and Customer Service
- Process all orders and assist in customer order fulfillment
- Coordinate drop shipment orders for a select group of vendors
- Ensure incoming products arrive ontime and are inventoried properly in partnership with our warehouse manager
- Track shipments and proactively communicate with customers regarding order status
- Resolve customer service inquiries professionally and efficiently
- communicate with outside vendors regarding product availability and specific sizing
- Assist with communicating and onboarding new products on vendor websites
- Manage and share customer testimonials internally with the team for marketing use
- Own FedEx invoice review and claims process for all shipments
Inventory Management
- daily/weekly inventory management and review to ensure timely product rotation and freshness
- managing the inventory system to ensure settings, product description, cost, and weight are accurate for new products, and updated as needed for current products.- Manage our off-site storage facility inventory and schedule all pick-ups and deliveries
- Maintain accurate inventory and product availability information within our inventory management system and multiple online storefronts
Special Projects
- coordinating and back end organizing of special projects particularly the annual Heritage Turkey project in November
Skills & Qualifications
- detail oriented/attention to detail
- strong communication skills
- team player
Compensation
this position is: salaried, $75,000 - $100,000
Application instructions
If you are not registered, you'll be prompted to do so. Don't worry, it's free!
Deadline
no deadline