Company description

We’re reviving a 300-acre historic campus in Arizona’s high desert — more than 100 existing buildings, gardens, orchards, cottages, classrooms, and gathering spaces, surrounded by thousands of acres of ranch land — as TAMAMURI, a new kind of educational destination where regenerative agriculture, hospitality, food, ecology, and craftsmanship come together.

Centrally located within easy reach of Phoenix, Flagstaff, Sedona, and Prescott, TAMAMURI will be a place where guests, students, and educators come to learn, create, reconnect, and develop the skills and experiences that help us live more connected, capable, and meaningful lives.

Job description

TAMAMURI is seeking a highly organized, relationship-centered Program Operations & Hospitality Manager to help translate our educational vision into exceptional, well-executed experiences.

This role sits at the intersection of educational programming, hospitality, partnerships, and campus operations. Working closely with the Executive Director, COO, and department leaders, the Program Operations & Hospitality Manager coordinates workshops, visiting instructors, retreats, special events, and participant experiences from initial planning through completion.

The Programs & Campus Experience Manager will coordinate workshops, visiting instructors, educational partnerships, retreats, special events, and participant experiences from initial concept through completion.

The ideal person is both a systems thinker and a natural host: someone who can manage calendars, budgets, communications, logistics, and details while never losing sight of how an experience feels to the people participating in it.

As Tamamuri grows, this position will play an important role in developing the systems, standards, and rhythms that define how people experience the campus.

Core Responsibilities

Program Development & Coordination

• Work with the Executive Director, COO, and department leaders to coordinate and operationalize Tamamuri's workshop, course, retreat, and event calendar.
• Coordinate visiting instructors, educators, facilitators, chefs, artists, and other program partners.
• Manage program logistics including schedules, spaces, materials, equipment, staffing, meals, lodging, transportation, and special requirements.
• Develop timelines and run-of-show documents for programs and events.
• Coordinate registration, participant communications, waivers, materials, and pre-arrival information.
• Track program budgets, expenses, enrollment, and basic performance metrics.
• Conduct post-program follow-up and gather participant and instructor feedback.
• Implement, maintain, and continually improve repeatable program systems in partnership with the COO.

Campus & Participant Experience

• Help define and maintain TAMAMURI's standards for warmth, hospitality, organization, and guest care.
• Coordinate the participant journey from registration and pre-arrival communication through arrival, programming, meals, lodging, departure, and follow-up.
• Work across culinary, agriculture, facilities, housekeeping, and other departments to ensure seamless experiences.
• Welcome visiting instructors, partners, donors, prospective collaborators, and other special guests.
• Serve as a point of contact for guest teachers, ensuring they are welcomed and supported.
• Anticipate needs and troubleshoot issues before they affect the participant experience.
• Help ensure that every interaction reflects TAMAMURI's mission, character, and sense of place.

Partnerships & Community Engagement

• Serve as a point of contact for selected educational and community partners.
• Coordinate programming with universities, schools, nonprofits, farmers, educators, community organizations, and other collaborators.
• Maintain strong relationships with instructors and institutional partners.
• Coordinate campus tours, partner visits, community events, and special gatherings.
• Support and coordinate programmatic relationships established by the Executive Director and department leaders, ensuring strong communication, follow-through, and an exceptional partner experience..

Communications

• Draft and coordinate participant, instructor, and partner communications.
• Maintain accurate program calendars and internal program information.
• Collaborate on newsletters, program descriptions, website content, and promotional materials.
• Ensure departments receive timely and accurate information about upcoming programs and guests.
• Help document stories, outcomes, photographs, testimonials, and other material generated through
• programming.

Systems & Operations

• Partner on the creation and refinement of relevant SOPs
• Build practical systems for program planning, registration, scheduling, communication, documentation, and follow-up.
• Maintain program files, contact information, calendars, budgets, checklists, and operating procedures.
• Coordinate staff and volunteers supporting programs and special events.
• Identify operational gaps and propose solutions as TAMAMURI's programming grows.
• Serve as a connective point between departments when successful execution requires multiple teams.

What Success Looks Like

• Programs are thoughtfully planned and executed rather than assembled at the last minute.
• Instructors and partners feel supported and want to return.
• Participants know what to expect, feel genuinely welcomed, and leave feeling that their time at TAMAMURI was meaningful and unusually well cared for.
• Agriculture, culinary, education, hospitality, and campus operations work together rather than as separate silos.
• The Executive Director and department leaders can develop ambitious ideas knowing there is a capable person responsible for translating those ideas into an executable plan.
• Over time, TAMAMURI develops a recognizable standard of hospitality and program excellence that can be replicated as the organization grows.

Ideal Background

• Experience coordinating educational programs, workshops, retreats, events, or community programming.
• Experience in hospitality, food service, agriculture, environmental education, or other experiential learning environments strongly preferred.
• Demonstrated ability to manage multiple projects, schedules, people, and deadlines simultaneously.
• Excellent interpersonal and written communication skills.
• Experience working with community or institutional partners.
• Strong organizational instincts and comfort creating systems from the ground up.
• Experience with budgets, vendors, staff, volunteers, or event logistics.
• Ability to move comfortably between strategic conversations and hands-on execution.
• Warm, professional presence and genuine enjoyment of hosting and connecting people.
• Comfortable working in a young organization where roles and systems will continue to evolve.

Compensation

this position is: salaried, $50,000 - $75,000

Application instructions

If you are not registered, you'll be prompted to do so. Don't worry, it's free!

Deadline

no deadline