Company description
Hillside Provisions is a family-owned, new cafe and restaurant opening in Summer of 2026 in Harrison, NY. We will offer exceptional craft coffee, morning, daytime, and evening services, aiming to create a new level of dining experience in Westchester Country.
Job description
The Lead Barista position will report to Chef/Owner and FOH Management. The Cafe Service & Barista Positions are responsible for producing high-quality coffee and espresso beverages while delivering efficient, service-forward hospitality in a fast-paced café environment. This role requires technical consistency, cleanliness, and guest engagement, and true entrepreneurial spirit towards making Hillside Provisions a success.
Our customer-facing core values are community, quality, and consistency.
Our internal emphasis is preparedness & process, teamwork, and light-heartedness.
We intend to project beautiful aesthetics, comfort, and personalization with each transaction.
RESPONSIBILITIES
Customer Experience & Service
Serve as the primary point of contact for customers, providing attentive and professional service
Maintain a full understanding of all available coffees and retail products
Communicate effectively to understand customer preferences and guide purchasing decisions
Present every drink with care and attention to detail
Maintain awareness of customer needs throughout their visit
Maintain composure and positive demeanor during high-volume service periods
Lead teammates in maintaining a calm and efficient service environment
Product Preparation & Quality
Execute precise brewing parameters and recipes with consistency
Maintain exceptional attention to detail in drink presentation and cleanliness
Monitor and adjust equipment throughout service to maintain optimal performance
Ensure all beverages reflect the quality standards of our coffees
Communicate product information to customers with accuracy and appropriate vocabulary
Cafe Operations & Atmosphere
Maintain the energy and professional atmosphere of service
Contribute to an environment that reflects Hillside Provisions commitment to quality
Maintain cleanliness and organization throughout all service areas
Ensure the space remains orderly, functional, and welcoming
Manage workflow efficiently during high-volume periods
Uphold food safety and sanitation standards at all times
Teamwork
Work collaboratively with team members to support efficient service
Communicate effectively with teammates about orders, needs, and responsibilities
Hold yourself and others accountable to Hillside Provisions standards professionally
Support each other in maintaining quality service during challenging periods
Contribute to a positive and professional team environment
QUALIFICATIONS
Experience & Skills
2 years of barista experience preferred (open to candidates with strong aptitude and eagerness to learn)
1 year of specialty coffee experience preferred
Experience working in high-volume, fast-paced service environments
Demonstrated customer service skills with the ability to adapt to different customer interactions
Technical proficiency with espresso machines, grinders, and brewing equipment
Understanding and/or interest of brew science, extraction, and coffee preparation fundamentals preferred
Personal Attributes
Passion for specialty coffee
Detail-oriented with commitment to precision and consistency
Pride in craftsmanship and dedication to quality execution
Ability to maintain composure and professional demeanor under pressure
Self-aware and able to regulate your energy and communication effectively
Strong work ethic and reliability
Team-oriented mindset with clear communication skills
Openness to feedback and commitment to continuous improvement
Ability to focus fully on work during service periods
Thrives in environments where standards are high and details matter
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Physical Requirements
Ability to lift boxes, etc.
Ability to do repetitive work, including tamping espresso by hand
Able to work in small spaces in close proximity to others in a fast-paced environment
Occasionally write by hand, twist/bend/stop/squat, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, lift/carry/push/pull objects that weigh up to 15 pounds
Ability to traverse all parts of the café quickly.
Ability to lift 25-50 pounds
Ability to stand up to 8+ hours, 5 days a week
Environment
Fast-paced, detail-oriented atmosphere
Collaborative team environment focused on excellence
Dynamic service periods requiring flexibility and adaptability
Schedule
Full-time, Morning Focused
Available weekends & non-major holidays
Flexible, understanding we are a new enterprise and have evolving needs
This position description outlines the general nature and scope of work for this role but is not exhaustive. Responsibilities may evolve as our operations grow and improve.
Hillside Provisions is an Equal Opportunity employer committed to building an inclusive workforce that reflects the diversity of our community. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.
Compensation
this position is: hourly, varies DOE, $15.50 - $22.00
Application instructions
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Deadline
no deadline