Company description

Four & Twenty Blackbirds is a celebrated Brooklyn-based pie company known for its unique and seasonal handmade pies crafted with high-quality ingredients. Our menu includes signature custard pies, elevated classics, and seasonal fruit varieties, along with cookies, pastries, scones, and savory treats.

Founded by sisters Melissa and Emily Elsen in 2009, Four & Twenty Blackbirds has grown from a neighborhood bakery into a recognized NYC brand serving retail, wholesale, catering, and nationwide customers. As we continue to grow, we remain committed to exceptional craftsmanship, thoughtful ingredients, genuine hospitality, and creating a workplace where people are proud of what they make together.

Job description

We are seeking an experienced, energetic, and highly dependable Bakery Supervisor to lead the day-to-day execution of production during assigned shifts.

This is a hands-on kitchen position—not a desk-based management role. The Supervisor works alongside the bakery team while directing the flow of production, keeping employees on task, monitoring production speed and quality, and ensuring the kitchen reaches its daily goals.

The right candidate is a confident floor leader who communicates clearly, stays calm under pressure, notices the details, and knows how to keep a busy production kitchen moving. They should take pride in developing people, maintaining high standards, and contributing to a positive, accountable team culture.

Production and Shift Leadership
Lead the execution of the daily production schedule.
Clearly communicate priorities, assignments, and expected completion times.
Ensure employees remain focused, productive, and appropriately assigned throughout the shift.
Reassign labor or adjust workflow when necessary to achieve daily production goals.
Make practical, time-sensitive decisions that keep production moving.
Work directly alongside the team and assist with production wherever needed.
Ensure all opening, closing, cleaning, and sanitation checklists are completed accurately and on time.

Quality, Food Safety, and Organization
Assist with quality-control checks throughout all stages of production.
Ensure bakers follow approved recipes, batch sizes, production methods, and product specifications.
Monitor product consistency, including appearance, weight, texture, bake, assembly, and packaging.
Ensure ingredients, work-in-process, and finished products are properly labeled, dated, stored, and rotated according to FIFO procedures.
Reinforce allergen controls, sanitation procedures, GMPs, food-safety requirements, and safe equipment use.
Ensure the kitchen is left clean, organized, stocked, and ready for the following shift.

Training and Team Development
Provide clear, hands-on instruction in recipes, production methods, equipment use, food safety, sanitation, labeling, FIFO, and quality standards.
Observe employee performance during training and provide immediate coaching and correction.
Communicate training progress, additional training needs, and employee readiness to bakery leadership.

Team Leadership and Culture
Create a positive, professional, and accountable working environment.
Promote teamwork, enthusiasm, integrity, respect, and pride in the work.
Provide thoughtful and objective input regarding employee performance and other HR-related matters.

The Supervisor does not independently hire, terminate, suspend, or issue final disciplinary action. However, their observations and recommendations are an important part of employee evaluations and employment decisions.

Supervisors participate in weekly operations meetings with the Kitchen Production Manager and Head of Bakery Operations.

What We’re Looking For
Required
Professional bakery, commercial kitchen, food-manufacturing, or high-volume food-production experience
Previous shift-lead, training, supervisory, or comparable leadership experience
Ability to lead a team while remaining actively involved in production
Strong understanding of production flow, food safety, sanitation, labeling, FIFO, and quality control
Ability to maintain production speed without sacrificing quality or safety
Clear, respectful, and confident communication skills
Strong organization, documentation, and problem-solving abilities
Dependability, sound judgment, and the ability to remain calm under pressure

Preferred
Experience supervising a bakery or specialty-food production team
Experience training and cross-training production employees
Food Protection Certificate or another relevant food-safety certification
Experience working with production schedules, quality-control records, and shift reports
Physical Requirements
Ability to stand and work on the production floor for the majority of the shift
Ability to bend, reach, lift, carry, push, and pull items used in bakery production
Ability to lift up to 50 pounds, with or without reasonable accommodation
Ability to work around commercial ovens, mixers, refrigeration, freezers, and other bakery equipment
Ability to work in hot, cold, wet, and fast-paced production environments

Schedule
This is a full-time, hourly position based in our Brooklyn production kitchen.

Compensation

this position is: hourly, varies DOE, $28.00 - $30.00

Application instructions

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Deadline

September 30, 2026