Company description

Nature's Storehouse has been Canton's natural foods store since 1972. We carry groceries, bulk foods, supplements and body care, local products, and beer and wine. This year we finished a major renovation at 19-21 Main Street and opened a new café with an espresso bar and a daily lunch menu. The café has become a regular gathering spot in town, and we want to do more with it.

Canton is a small college town in the North Country, home to St. Lawrence University and SUNY Canton, and close to the Adirondacks and the St. Lawrence River.

Job description

We are looking for a General Manager to run the store and café. The owners are stepping out of daily operations, and the GM will be fully responsible for the business, meeting with the owners weekly to review results.

This is a hands-on job for someone who has managed both grocery and food service. Our biggest needs right now are strong people management, better retailing, and tighter inventory control. We are also growing, with online ordering, catering, live music and events, and local delivery and farm pickups. We were recently awarded a USDA grant to build a regional food logistics network, and the GM will lead that work.

Responsibilities:

• Manage all daily operations of the store and café
• Hire, train, schedule, coach, and evaluate staff, and address performance problems promptly and fairly
• Manage sales, margins, labor, and food cost, and review results with the owners each week
• Oversee purchasing, pricing, vendor relationships, and merchandising
• Run inventory counts, control shrink, and keep inventory data accurate in our POS and inventory systems
• Oversee café operations, food safety, and quality
• Coordinate marketing, including email, social media, and in-store promotions
• Lead new projects, including online ordering, catering, events, and the USDA-funded delivery program
• Maintain licenses and compliance, including our beer and wine license

Qualifications:

• At least 3 years managing an independent natural foods store, co-op, specialty grocery, or café with retail
• Management experience in both grocery and food service
• A track record of building and keeping a strong team, and of holding staff to clear standards
• Strong retail and merchandising skills
• Understanding of P&L, margins, labor, and food cost
• Comfortable with technology and willing to learn new systems. Experience with Clover, Shopify, or Klaviyo is a plus.
• Knowledge of and interest in natural foods and wellness products
• Willing to live in the Canton area

Compensation:

$61,000-68,000 per year depending on experience, plus an annual bonus of up to 10% of salary based on store profit. Benefits include health insurance and an employee discount. For the right candidate, a newly renovated two-bedroom apartment above the store may be available as part of the compensation package.

Compensation

this position is: salaried, $60,406 - $75,000

Application instructions

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Deadline

no deadline