Company description

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale.

Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.

Job description

Position Overview

The Dispatch Manager leads Green Top Farms' Green Deliveries operation, owning routing, dispatch, and the on-time delivery of meals to enterprise client sites and events across the NYC area. You will manage the dispatch team and drivers, build efficient routes, and keep every delivery accurate and on time while controlling delivery cost.

This is a fast-paced, time-sensitive operations role. We are looking for a candidate who is:

An experienced logistics or dispatch leader who thrives in a time-sensitive operation
A hands-on manager who leads dispatchers, drivers, and helpers
Data-minded about routing, on-time performance, and delivery cost
Calm and decisive when routes, traffic, or staffing change on the fly
A clear communicator with drivers, client sites, and account teams

Responsibilities

Dispatch & Routing (30%)

Get every delivery out the door and on site on time.

Build and manage daily delivery routes across the NYC area
Dispatch drivers and helpers, and adjust in real time for traffic, volume, and last-minute changes
Ensure on-time, in-full delivery to client sites and events
Plan around the delivery window, including early morning starts
Team Leadership (25%)

Lead and develop the delivery team.

Lead, schedule, and develop the dispatch team, drivers, and driver helpers
Own hiring, onboarding, and training for the delivery team
Set performance expectations and keep every route covered
Foster a safe, accountable, and team-oriented culture
Delivery Performance & Cost (20%)

Own the numbers behind delivery.

Own on-time and accuracy metrics for all deliveries
Track and control delivery cost, including labor, vehicles, fuel, and tolls
Drive route efficiency and reduce miles and idle time
Report delivery KPIs to operations leadership
Fleet, Safety & Compliance (15%)

Keep the vehicles and the team safe and ready.

Oversee vehicle readiness, maintenance scheduling, and cleanliness
Enforce driver safety, safe loading, and cold-chain handling
Manage parking, tolls, and vehicle compliance requirements
Coordination & Issue Resolution (10%)

Keep deliveries connected to the rest of the operation.

Partner with the commissary, plant, and account teams on timing and handoffs
Resolve late, missed, or incorrect deliveries quickly
Communicate proactively with client sites and account managers, and take on additional responsibilities as needed
Required Qualifications

3 to 5+ years in dispatch, logistics, routing, or delivery operations, including team leadership
Experience managing drivers and building efficient routes in a time-sensitive environment
Strong understanding of on-time delivery, fill rate, and delivery cost control
Comfortable with dispatch or routing tools and Google Workspace
Excellent communication, organizational, and problem-solving skills
Calm and decisive with same-day changes
A commitment to personal accountability and continuous learning
Valid U.S. Driver’s License required to fulfill job duties.
Ability to lift and carry 50+ pounds repeatedly throughout the shift.
Ability to work in cold environments averaging 30°F.
Preferred Qualifications

Experience in food service, catering, or cold-chain delivery
Familiarity with route optimization and fleet or vehicle management
Bilingual (Spanish) strongly preferred
Key Competencies

Dispatch and route management
Team leadership
Delivery performance and cost discipline
Calm, decisive problem-solving
Clear communication
Role Details

Able to safely drive a company vehicle for daily deliveries across

Title: Dispatch Manager, Green Deliveries

Job Type: Full-time, Salaried (Exempt)

Location: Onsite (Brooklyn, NY) commissary, with travel across routes and sites as needed

Schedule: Early morning starts aligned to the delivery window; Monday through Friday, with occasional weekends for events

Reports to: VP of Operations

Compensation: $63,300-70,000 + bonus eligibility through our Green Shares employee bonus program

Benefits

Medical insurance
Sick leave
Paid time off that increases with tenure
401(k)
Daily family meal
Potential for bonuses through our Green Shares employee bonus program
Eligibility and details subject to company policy
Equal Opportunity Statement

Green Top Farms is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and for religious observances, in accordance with applicable laws.

Compensation

this position is: salaried, $64,350 - $75,000

Application instructions

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Deadline

November 13, 2026