Company description

Mariposa Food Co-op is a consumer-owned food cooperative located in West Philadelphia. We provide the community with access to natural, wholesome foods that cater to a wide variety of diets and have been in the neighborhood since 1971. We’ve grown a lot since then and look forward to continuing to grow and serve the community for years to come!

Job description

General Manager Job Description

Mariposa Food Co-op (the Co-op), a neighborhood grocery store, is seeking a General Manager (GM) to grow the Co-op’s mission and vision. The Co-op is a well-established food retail cooperative located in a vibrant, diverse neighborhood in Philadelphia, PA with more than 3,000 member owners and a passionate and committed staff and Board of Directors. The GM will report to the Board of Directors and be responsible for the strategic vision, management, financial reporting, and daily operations of the Co-op.

We welcome applications from highly motivated, energetic leaders with managerial experience in the grocery industry and a strong knowledge of and commitment to cooperative values. This full-time salaried position is anticipated to start in early 2027.

Overview of Responsibilities

• Work with the Board of Directors to regularly update operational and capital budgets and plans.
• Oversee store operations including product selection, ordering, marketing, HR functions, financial reporting, and member engagement.
• Develop, implement, and manage merchandising and marketing strategy that meets the needs of the membership and the broader community.
• Oversee all store operations including financial, member management, customer service, and human resource needs.
• Represent the Co-op in vendor relationships, contract development, and community outreach.
• Monitor member engagement and contribute to continued growth.
• Set goals and take tangible actions to ensure the Co-op remains an inclusive, active community institution for all.

Qualifications

REQUIRED QUALIFICATIONS

1. Operational & Financial Management

• Experience in retail management, preferably at a cooperative or independently owned organization.
• Experience developing and managing budgets to meet financial goals.
• Demonstrated ability to maximize operational efficiency, improve sales and margins, and drive financial performance in a competitive grocery environment.
• Strong organizational and strategic leadership skills, with the ability to establish structure, build accountability, and develop and implement a clear vision and strategy.
• A creative, innovative, and solutions-oriented thinker with bold ideas to improve the Co-op's shopping experience.

2. Leadership & Team Development

• Experience managing and motivating diverse team of staff and volunteers.
• High emotional intelligence with an approachable leadership style and openness to feedback.
• A visible, accessible, and hands-on leadership style, with a regular presence on the sales floor and active engagement with staff, members, and shoppers.

3. Cooperative Values, Membership & Community Engagement

• Commitment to and passion for cooperative values and principles, particularly within an urban Co-op serving a diverse community.
• Enthusiasm for our mission, vision, and the opportunity to help grow the Co-op.
• Demonstrated ability to engage members meaningfully, incorporate their perspectives, and build trust and buy-in around the Co-op's mission and direction.
• Proven ability to build positive relationships with suppliers, member-owners, and the broader community.

4. Technical Skills & Availability

• Tech literacy, including working knowledge of POS systems, Microsoft Office, Google Drive, and QuickBooks.
• Willingness and ability to work nights and weekends as needed.

DESIRED QUALIFICATIONS

Experience in the natural foods sector.
Retail experience in an urban setting.
Experience opening or expanding a retail store or significant department within a retail store.
Real world strategic/business planning and marketing experience.
Experience working on or with a Board of Directors.
Knowledge of policy governance model.

Compensation

this position is: salaried, $75,000 - $100,000

Application instructions

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Deadline

December 06, 2026