Job description

THE COMPANY
Jim Lahey, the owner of Sullivan St Bakery, originally planned to spend his life as a sculptor. His passion for art and natural beauty took him to Italy, where he found a new medium for that sculptor's urge: bread. Inspired by the bakers of Tuscany and Rome, he returned to New York City determined that the "peasant" bread of the Italian countryside could find a home in America.

In 1994, he started Sullivan St Bakery in Soho, with little more than the wild yeast he cultivated by hand in Italy, and a passion for bringing the exquisite, handcrafted breads of Italy to the American table.

In October 2000, the new headquarters for Sullivan St Bakery was opened on West 47th Street in Hell's Kitchen. As its reputation spread, the bakery grew into a destination for not just bread but also savory Roman-style pizzas, rustic Italian pastries and cookies..

Jim Lahey's simple, rustic bread has hit on something important: Bread is more than bread. It reaches all the way from the belly to the soul. In November of 2006, Lahey's no-knead method drew the attention of "The Minimalist" columnist Mark Bittman. His articles about it in the New York Times sparked a worldwide home baking revolution.

Job Details

• Solicit new business by pavement pounding, cold calling and strong follow up
• Create sales strategy, sales pitch and set up sales meetings
• Maintain a strong understanding of Sullivan St. Bakery’s standard in order to put together samples for customers
• Maintain positive relationships with customers and work to accommodate their needs
• Field problems with customers
• Act as contact person for all VIP accounts and any accounts having issues
• Send out invoices and statements to customers
• Call customers regarding past due balances
• Monitor accounts to ensure that they are paying properly
• Process credit cards and post checks
• Take and process orders from new and current customers
• Communicate with all departments to ensure timely delivery of bread
• Field incoming customer service related phone calls
• Process daily production numbers for bakers
• Create and distribute mixing reports, labels, load sheets and routing information

Job Qualifications

• Strong experience in customer service and sales
• Professional demeanor
• Excellent phone skills
• Ability to multi-task
• Strong interest in food

Benefits include salary, paid time off, health insurance and free bread!

Compensation

this position is:

Application instructions

Deadline

no deadline