Company description

Market Hall Caterers, winner of the Best of the East Bay 2016 Awards – Oakland Magazine, is a food-first caterer offering amazing from-scratch fare and customer satisfaction.

MHC is one of several businesses under the Market Hall Foods umbrella, which has served as the East Bay's source for the best specialty groceries, the tastiest prepared foods, the finest cheeses and to-die-for pastries. Our buyers, chefs and cheesemongers are always working to ensure we're sharing nothing but the best with our customers. If we have to travel to the groves of an olive oil producer, the fields of a chicken farmer or the pastures of a cheesemaker, we will do it to be sure you know where our products come from.

Job description

Job Description

Market Hall Caterers is looking for someone with exceptional leadership skills, a blazing record of increasing sales, and of course, a tireless and incessant passion for food and food knowledge. Our small, but mighty, team consists of 10 experienced staffers. This job is not about keeping the status quo running smoothly – it’s about creating exciting opportunities that will engage both customers and staff. Are you hungry?

Responsibilities

Food

• Menu development
• Recipe creation
• Incorporate dishes into MHC menus from the Market Hall Food’s Chef’s Case and the Market Hall Bakery
• Create seasonal, monthly and Holiday menus
• Set quality standards for catering presentation

Team Development and Management

• Refine systems and policies to support the staff and customer relations
• Further develop training protocol, both initial and on-going
• Successfully manage teams in two locations
• Hire staff, performance reviews, terminations as needed
• Develop staff in their food knowledge

Business Development/Sales

• Create new sales channels, develop new customers and create new avenues of getting food to the Market Hall customers
• Set and exceed sales goals

Full Service Events

• Set policies {minimums, travel area, rentals, etc}
• Create systems for event support {off-premise inventory system, storeroom management, etc}
• Develop and manage on-call teams, both in-house and through staffing agencies
• Work off-premise events as needed

Additional Responsibilities

• P&L
• Create meaningful reports, establish metrics for success
• Assist Mar/Com team with newsletter, blog and web site content
• Support the entire Market Hall Foods team, during the busy Holiday Season.

Desired Candidate Experience and Skills

• 3 years management experience
• 1 year catering experience
• Food sales and/or business development experience
• Can demonstrate experience in menu/recipe creation
• Is experienced in understanding customer needs and has a good sense of which foods sell
• Understands budgets and can exceed goals
• Has staff development experience, a proven record of leading a team to success
• Marketing/social media experience is a plus
• Some weeknights, weekends and early mornings may be necessary

This is an interesting, fun and rewarding position for a bright ambitious person who (1) approaches their job with an entrepreneurial spirit (2) greets daily surprises with a sense of humor (3) cares deeply about their customers’ satisfaction and their staffs’ development (4) can’t stop cooking-thinking-blogging and reading about food.

Position: Full-time, salaried

Compensation: DOE

Benefits: include medical, dental, paid vacation, 401k, free lunch, store discount, Flexible Spending Plan

Compensation

this position is: salaried

Application instructions

Deadline

no deadline