Company description

We run a super diverse, salt water farm in rural Washington County, Maine. We started with blueberry jam, but have grown to include: a grocery store, agri-business + camping, plant nursery, commercial kitchen, local food campaign and Eat Downeast.

We produce pure ingredients, beautifully preserved foods that transmit the unique flavors of our wild seaweeds, herbs, fruits, flowers and produce for you, our eater. We also host educational events, festivals dinners, spa days and miscellaneous programming in partnership with our sister organization Greenhorns.

We sell wholesale and and retail online and at our grocery store. We also sell at Lubec Farmers market.

Job description

SMITHEREEN FARM

JOB DESCRIPTION—GENERAL MANAGER

Pay: $60,000 annually; shared housing included

Benefits: Benefits eligible after two months of employment. Benefits include: 10 days paid sick leave, 10 paid holidays, one month paid vacation between November-January, and health insurance.

OVERVIEW

Smithereen Farm seeks a highly organized, grounded, and adaptable General Manager to oversee the administrative, retail, culinary, and hospitality operations of our Pembroke campus. Working closely with the Owner and in direct partnership with the Farm Manager, the General Manager ensures smooth day-to-day business operations while implementing systems that support long-term growth, accountability, and sustainability.

Smithereen Farm has been operating for eight seasons and is entering a phase of systems-building and refinement. This position plays a critical role in translating vision into execution and supporting a healthy, well-run, and welcoming farm ecosystem.

KEY RESPONSIBILITIES

Operations & Administration
Oversee day-to-day business operations of the Smithereen Farm campus, including the farm store, value-added processing facility/commercial kitchen, administrative office, and agritourism programs.
Support development and execution of annual and seasonal work plans aligned with the farm’s long-term master plan; track timelines, priorities, and deliverables.
Serve as the primary point of contact for business communications; manage the office@smithereenfarm.com inbox, triaging priorities and responding professionally.
Provide direct supervisory leadership for the Farm Store Manager and farm store staff, as well as the VAP Manager and kitchen staff, all of whom report to the General Manager. Ensure that farm store operations—including cash handling, reconciliation, reporting, and execution of the farm store food and merchandising program—are carried out accurately and consistently in alignment with leadership direction.
Coordinate renewals and compliance for insurance, licenses, and certifications, including relationships with SNAP, WIC, and Maine Senior FarmShare partners.
Liaise with website contractors and support updates as needed.
Implement, maintain, and improve SOPs and internal documentation across departments.
Maintain accurate web-based and in-store inventory systems and product listings.
Oversee order fulfillment and shipping for direct-to-consumer and wholesale accounts.
Provide administrative oversight for contractors and laborers, with task-level supervision coordinated in collaboration with the Farm Manager.

Financial Management & Business Development

Oversee accounts receivable and payable in coordination with the bookkeeper; ensure timely payment and clean records.
Lead monthly P&L review, reporting, and business dashboard updates.
Prepare monthly sales reports, integrating Square and other sales platforms; provide insights and recommendations to leadership.
Manage vendor contracts, onboarding, and expense tracking for monthly reconciliation.
Support development and execution of sales strategies for Smithereen Farm products, including wholesale and direct-to-consumer channels.
Maintain relationships with wholesale accounts and support market development.
Identify opportunities for growth, diversification, and improved operational efficiency.

Human Resources & Team Support

Manage and support year-round and seasonal staff across the farm store, value-added processing, office, and administrative operations, in coordination with department leads and the Farm Manager.
Oversee scheduling, meeting cadence, and accountability structures for staff and contractors.
Coordinate onboarding for seasonal staff, including employment paperwork, document storage, and access credentials.
Track staff hours and submit payroll information accurately and on time.
Maintain organized digital and physical filing systems for HR, operations, and financial records.
Facilities, Property & Event Management

Oversee the farm calendar, including events, workshops, rentals, and agritourism programming, ensuring logistical coordination and revenue goals are met.
Manage Hipcamp listings, bookings, and guest communications.
Support office and campus operations to ensure a welcoming, well-run environment for staff, guests, artists, and partners.
Set up registration systems for paid events such as Spa Days and workshops.
Provide administrative oversight for contractors, caretakers, and maintenance personnel, including contracting, scheduling, and payment, in coordination with the Farm Manager, who oversees day-to-day facilities and land-based maintenance.
Provide occasional front-of-house support for events and workshops as needed.

EXPERIENCE & QUALIFICATIONS

Minimum 5 years of professional experience managing operations, preferably in food, farming, hospitality, or small business environments.
At least 5 years of experience with budgeting, vendor management, expense tracking, and financial reporting.
Demonstrated ability to create welcoming, well-run environments for customers, guests, and collaborators.
Experience supporting or managing events, including logistics, registration, and on-site coordination.
Cultural awareness and comfort working in a rural environment with a wide range of stakeholders including farmers, neighbors, artists, elders, youth, and visitors.
Strong proficiency with Google Workspace and ability to learn new systems quickly.
Highly organized, detail-oriented, and able to prioritize effectively amid complexity and changing needs.
Excellent written and verbal communication skills.
Comfortable with proactive problem-solving and independent decision-making.
Hospitality (hotel or restaurant) background strongly preferred.
Experience with physical plant operations, property management, or construction oversight is a plus.
Valid driver’s license required to fulfill job duties.
Ability to lift up to 50 pounds.

Compensation

this position is: salaried, $50,000 - $75,000

Application instructions

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Deadline

March 09, 2026