Recipe for Success- 

The B/P Supervisor is responsible for managing the day to day activities of the department, ensuring the highest level quality of service provided by our associates, while supporting the policies, goal, and objectives of the company.

Key ingredients –

• Direct, Coordinate and manage order fulfillment, processing, development and production requirements and resolve problems within span of control to the standards set by the company
• Manage staff schedule in accordance to budget and/or business needs.
• Resolve employee grievances and concerns and partner with HR on high level investigations
• Identify and train talent for the department including coaching, training and develop matrixes and standards of continued excellence
• Ensure follow through and compliance with: Food Safety, Safety Compliance and FD’s policies around quality
• Guide, Direct and Motivate staff around performance management and labor planning
• Be a change agent by: Identifying areas of improvement, Implementing new processes and documenting them accordingly with the partnership of Sr. Mgmt
• Oversee usage and handling of all equipment and machinery used in the department; including safety, PM’s and report all issues immediately
• Support and participate various company projects, initiatives and programs as needed

Add dash of –

• Proven ability to lead, train and develop a team in a effective and respectful manner
• Knowledge of Microsoft Office, including Outlook, Excel, and Word
• Effective time management and prioritization skills
• Strong communication skills both written and oral
• Knowledge of department production processes, materials and production techniques
• Principles and procedures of personnel Recruiting, Selection and Training
• Active Learning, Listening Skills and Critical Thinking Skills to find effective solutions for any problems that arise
• Ability to manage, motivate and lead during periods of change and disruption
• Ability to counsel and discipline in a positive ‘change behavior” atmosphere
• Food production, sanitation and food safety knowledge, HACCP

About FreshDirect:

FreshDirect is a food tech company and the Northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City and Philadelphia metropolitan areas, and the District of Columbia. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce, and specialty items through direct relationships with suppliers, growers, and farmers. In 2016, FreshDirect expanded its portfolio with the launch of FoodKick, an on-demand business that caters to the needs of urban dwellers with a curated selection of food, alcohol, and essentials—all delivered in as little as an hour. Launched in 2002, FreshDirect is a privately held company headquartered in Bronx, NY. For more information, visit www.freshdirect.com or www.foodkick.com.  

Our company aspires to be a valued corporate partner in all communities in which it serves and works extensively with dozens of charitable and community partners.

Why choose FreshDirect?

We are an innovative Food Technology company offering an environment where you can grow a career and feed your future and have fun while doing it! Great people deserve great benefits and we go above and beyond!

Wait, there’s more! Check out our #workperks:

Working here is pretty much as cool as you’d imagine - lots of food, lots of energy, and a whole lot of happy hours.

• Flexible and generous PTO plan
• 20% discount on FreshDirect and FoodKick plus an employee at-cost food program (FD Market)
• Thirsty Thursdays, book club, monthly birthday breakfasts, and other happy hours
• Wellness programs like weekly meditation, yoga, and Zumba, and monthly manicures and massages
• Monthly Lunch & Learns covering things like “The Very Best Cheese and Wine”
• We have a 24-hour shuttle service that runs back and forth to the subway
• We offer up to $5000 per hire as a referral bonus
• Summer barbecues and annual company picnic for friends and family

Click to explore careers and life @ FreshDirect -  https://tinyurl.com/Life-FreshDirect

Learn more @FreshDirect on Twitter, Instagram, Facebook, YouTube! 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization change.

As an EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, FreshDirect does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, sex, gender, sexual orientation, age religion, creed, marital status, veteran status, domestic violence victim status, familial status, or on any other basis prohibited by law. Furthermore, FreshDirect will not discriminate against any applicant or employee because he or she is disabled, a disabled veteran, or a veteran of the Vietnam era, provided he or she is qualified and meets the requirements established by FreshDirect for the job