Part-Time Facility & Support Manager

The Commissary is a vibrant commercial kitchen and food business incubator in downtown Rochester, NY. Our efforts are focused on supporting local entrepreneurs with food business creation, ownership, and expansion within our community, welcoming all types and stages of food businesses. We are seeking a driven, equity-minded individual who is passionate about food and community to join our small but mighty team as Facility & Support Manager. Use QR code below for an in-depth explanation of The Commissary and our mission.

Job Overview: The Facility & Support Manager, will have first-hand kitchen operations experience with extensive food safety knowledge, along with a passion for entrepreneurship and interest in supporting others as they learn and formalize their food business. The ideal candidate will have a desire to translate their knowledge, creating and maintaining a safe, innovative, dynamic, and impactful environment for The Commissary and its members. Timely and consistent communication, responsiveness, detailed reporting and collaboration with others a must.

Report To: President of The Commissary

Essential Duties & Responsibilities

• Day-to-day operational management of a highly dynamic shared kitchen facility and food business incubator with a focus on deep cleaning and daily sanitation, compliance and equipment maintenance
• Creation & oversight of protocols for safety, sanitation and quality assurance, maintenance of appropriate records
• Coordinates adherence to regulatory and sanitation protocols, oversight of technical and procedural training of all members and their employees who utilize the facility
• Interface for the Health Department, Department of Ag & Markets, and Landlord to maintain compliance and issue resolution
• Daily member interface to assist with troubleshooting and resolution of facility-related issues including but not limited to scheduling, proper equipment usage, procedures and compliance
• Supports the Member Relations & Operations Manager, the President and related contracted resources in the develop and delivery of training programs, workshops, and special events that provide visibility and learning opportunities for The Commissary and its members
• Supports the development of financial reporting with responsibility for the supplies and maintenance budget
• Coordinates facility recordkeeping including but not limited to creation and adhere to preventative maintenance (PM) procedures including individual equipment and overall weekly/monthly/ quarterly/annual PM schedules and historical logs
• Weekly huddle participation (Monday & Thursday) to ensure smooth operations and responsive member support

Detailed Scope of Work

See the Facilities section of the Commissary Scope of Work by Role document. 

Skills & Qualifications

• Experience working in a commercial kitchen in a management role, at least 3 years preferred
• Self-starter with the ability to work independently in a highly dynamic environment
• Ability to create, implement and maintain orientation plans for members and onboard them effectively, with a strong emphasis on safety, cleanliness, standard operating procedures, membership expectations and regulatory compliance
• Strong relationship development and management skills
• Ability to communicate effectively with a diversity of personalities, member profiles and expertise, including conflict de-escalation and resolution
• Food safety training and certification – ServSafe Manager or Level 1 Food Manager
• Basic handyman skills required
• Thrive working with and helping others, being a part of a team
• Ability to manage record keeping, supplies and expense reporting
• Proficiency in Microsoft Office Suite (Word/Excel/PowerPoint), Google Drive, and Customer Relationship Management software/applications
• Interest in or experience with entrepreneurship
• Spanish language proficiency is a plus
• Ability to regularly lift 25 lbs. and occasionally lift 50 lbs.
• A weekly schedule will be determined that will include some night and weekend hours

Compensation: Commensurate based on experience and expertise, estimated: $25/hour, 20hours/week with additional hours during peak periods or special projects, excess of 25 hours/week requires prior written approval.

Benefits

• Parking stipend
• If staff is also interested in becoming a Commissary member, a discounted hourly rental rate is available
• Five (5) Paid Holidays
  • 3 Fixed: Thanksgiving, Christmas, New Year’s (facility is closed)
  • 2 Floating
• 5 Days PTO per calendar year after 1 year

Start Date: July 11, 2022

Equal Opportunity Employer: The Commissary embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our support and outcomes.

Applications without a customized cover letter will not be considered.