Director of Catering and Events HMG Plus
- Date Posted December 05, 2022
- Location New York, NY
- Category Business
- Job type Full-Time
The Director, Catering and Events is responsible for the successful development and growth of the catering department. Overall tasks and responsibilities will include supervision of the event planning process from inquiry through event execution. The Director, Catering and Events ascertains full scope event details and plans accordingly; manages budget, directs all event logistics including management of staff and vendors for both on and off premise events. The Director, Catering and Events must be a team player who can successfully collaborate across departments and step into other roles as needed. This is a full time, salaried exempt position. Work schedule will include nights and weekends based on scheduled events or event necessity.
Qualifications:
● The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic
● Minimum 5 years working in Catering Sales with minimum of 2 years experience in a supervisory role
● Strong selling and negotiating skills
● Proficiency in the use of Microsoft Office (Excel, Word), and G Suite applications
● Professional verbal and written communication skills
● Must be highly organized and detail oriented
● Excellent customer service skills and an open, courteous, and friendly personality
● Strong interpersonal and team player skills
● Strong leadership and management skills
● Must be flexible and adaptable, knowing when to adjust and/or pivot
● Must be able to efficiently manage multiple tasks simultaneously, while meeting deadlines, prioritizing appropriately, and providing excellent customer service
● Knowledge of Caterease application is a huge plus
Responsibilities:
● Maintains and monitors the accuracy and effectiveness of all written communication from catering and event services managers and support staff for our external customers as well as internal team
● Actively prospects, solicits, develops and maintains catering accounts through personal sales calls, networking events, and on-site entertainment
● Ensures all event details are finalized and communicated to responsible department managers enabling sufficient lead time for product ordering, staff scheduling and event preparation
● Ensures accuracy of Invoices and provides bill review on completion of event
● Managing challenges and glitches that arise and finding solutions, keeping Chief Operations Officer and Event Manager(s) fully informed on all unusual matters so that prompt corrective action can be taken where appropriate
● Monitors sales performance of Event Sales Managers
● Designs creative and innovative menus based on skills of the kitchen and works closely with the Executive Chef on pricing specialty menus
● Hire, fire, train, coach and work with event staff, in order to solicit and book event functions, as well as the plans, and executes functions. Evaluates performance of staff duties in accordance with company performance standards
● Works collaboratively across all departments to create and ensure quality levels are being met on a daily basis as well as enhances overall event experiences
● Responds to prospect inquiries with 24 business hours
● Provides tours of the facilities, reviews booking logistics, room options, and menus with potential clients
● Meets weekly with the Executive Chef to review upcoming events; informs all necessary departments of any updates or changes and coordinate with the Executive Chef for revisions and updates of the catering menu regularly, reflecting culinary trends and member/client needs
● Leads event team to build long-term, value-based customer relationships that enable achievement of company event sales objectives
● Creates and reviews annual budget; communicates directly with the Finance Manager on budget issues and/or inconsistencies
● Works with the Production team in the preparation of performance objectives and evaluation of the service staff
● Must have knowledge, skill and ability to perform proper table service, event set-up, table sizes and capacities, proper table settings for daytime and evening events; experience in fine dining etiquette
● Flexible schedule with the ability to work morning/afternoon shifts, nights, weekends, and at times holidays
● As a Director, it is expected to establish a mentor/mentee relationship with direct reports in order to support our employees learn and grow in a manner that fosters a positive and encouraging environment.
Qualifications:
● Two or four-year degree in Hotel and Restaurant Management and/or relevant experience. Previous knowledge, skills and abilities serving, supervising and training in a fine dining food service environment is a plus.
● New York City Food Handler’s Certification Required. If you do not have this certification, we will sponsor your certification.
● Bilingual English-Spanish is required
● This position routinely requires standing, walking, holding/carrying, reaching, twisting, bending/stooping, pushing/pulling, kneeling/squatting, sitting, climbing stairs/ladders. Employee must have the ability to lift and/or move at least 40 pounds on a consistent basis.
● Covid Vaccination Policy: All employees are required to be fully vaccinated against COVID-19 within four weeks of their start date. Accommodations may be sought and approved in accordance with the law by contacting human resources prior to being hired
● This is a full-time on-site position based on business needs. Minimal remote opportunities expected
Benefits:
● Starting salary between $75,000-$85,000
● Employer sponsored Medical, Dental, and Vision Insurance
● 401k with company match
● 4 weeks paid Vacation, 10 paid holidays, and 2 personal days Compensation this position is : salaried, varies DOE, $75,000.00 - $85,000.00 Application instructions