Company description

The Assabet Co-op Market is opening a community-owned, full-service grocery store in Maynard that serves the entire Metro West region. Our mission is to support the regional food system; strengthen the local economy; promote the well-being of our members, our community, and the environment; and be a center of community activity.

Job description

To effectively supervise staff in the produce department to meet objectives for sales, labor and margin, while ordering and merchandising products and products and providing a consistent, high level of internal and external customer service.

Status

• Reports To: General Manager
• FLSA Status: Exempt
• Supervises: Produce Department
• Salary Level: 38k – 42k

Essential Responsibilities and Functions

Customer Experience

• Motivates produce staff to provide every customer with an exceptional shopping experience.
• Assists customers in a prompt, friendly, courteous manner.
• Offers suggestions for purchases and ways to prepare products.
• Provides every customer with an exceptional shopping experience.

Department Operations

• Manages inventory, in-stock position, pricing integrity, merchandising, labor, expense control and other operational processes to company standards.
• Ensures department staff have tools and equipment needed to perform department tasks. Ensures department tools and equipment are maintained in working order.
• Ensures that all department areas are clean, well ordered, safe for customers and staff, and meet health standards.
• Sets stocking priorities to ensure shelves are fully stocked and rotated for freshness. Stocks as needed.
• Ensures that unsellable items are returned or otherwise properly disposed of, following established procedures.
• Monitor cooler temperatures, notify GM or Manager on Duty of potential malfunctions.
• Follow established procedures for handling equipment breakdowns. Advises GM of equipment problems/needs.
• Actively works to motivate the produce team.
• Set performance, productivity, and service standards for all department staff.
• Continually evaluate department conditions, operations, and performance for improvement opportunities.
• Leads produce department in periodic inventory counts.

Purchasing

• Work with GM to ensure produce department product and purchasing strategies are aligned with strategic goals.
• Evaluates suppliers, products, and broker offerings.
• Ensures product orders are sufficient to meet department in-stock minimums. Develop alternative strategies when necessary.
• Receives orders and obtains credits.
• Keeps accurate shrinkage records.
• Negotiates with suppliers.
• Reviews departmental financial reports with GM.

Merchandising

• Plans displays based on projected sales volumes and promotions.
• Ensures all promotional displays are exciting and engaging for shoppers.
• Ensures current, accurate prices are in scanning system.
• Ensure department price & informational signage is accurate and timely.

Personnel

• Hire, develop, and train talented employees.
• Provide on-the-job training.
• Supervise department staff in day-to-day operations.
• Maintain communication with employees through regular meetings and correspondence.
• Demonstrate leadership by providing honest feedback, coaching, mentoring and recognition.
• Conduct scheduled performance evaluations and pay reviews.
• Follow disciplinary action process as needed.
• Ensure the staff is outfitted proper uniforms.
• Maintain a weekly employee labor schedule.

Other Responsibilities

• Attends department, store-wide, and org-wide meetings.
• Supervise, train and develop team members in accordance with co-op policies and procedures.
• Evaluates department conditions and operations to determine strengths and areas for improvement.
• Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained.
• Work with GM to develop annual strategic & tactical plans for the department.
• Works with GM in setting sales, margin, and labor goals for department.

Other responsibilities as assigned by the GM

Responsibilities to Sustainability

Contribute to efforts at Assabet Co-op Market that support a sustainable community.

Responsibilities to Diversity, Equity, and Inclusion

Value and support a work environment that includes people of different identities from diverse backgrounds.

Physical Job Requirements

Employee must meet, with or without reasonable accommodation, to successfully perform the essential functions of this job.

• Ability to use computer keyboard, monitor, mouse, telephone, and various office equipment continuously.
• Ability to lift and carry up to 40 pounds frequently.
• Ability to lift and carry up to 75 pounds occasionally.
• Ability to be present in assigned work area for up to 3 hours without rest
• Ability to bend, stoop, squat, kneel, climb stairs or ladder.
• Ability to reach above shoulder height occasionally.
• Ability to talk and hear to communicate with customers.
• Finger and hand dexterity with ability to grasp and hold items of different sizes.
• Vision ability – close, distance, peripheral vision and depth perception.
• Ability to read register screen and product and shelf labels.

Working Conditions

• Frequent exposure to cold, hot, wet or humid conditions.
• Exposure to fumes, airborne particles, hazardous materials ranging from natural to chemical (store products, cleaning products, scents from working in a public setting).
• Exposure to and potential handling of fresh foods including meats and seafood.
• Handling objects that have been handled by the public.
• Frequently performs work standing on cement floors at the cash register.
• May work occasionally in temperature extremes (walk-in freezer, outside warehouse, hot kitchen, etc.).
• Noise level in the store is usually moderate to loud.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Qualifications

• Approximately three years of experience in the retail grocery industry, including at least one year of progressive purchasing & management experience. Other combinations of retail, natural foods experience, and management experience will be considered.
• Excellent communication skills and willingness to work as part of a team; ability to communicate effectively with customers.
• Excellent leadership skills with demonstrated abilities to resolve problems and to understand and support the importance of structure, organization, policies and procedures.
• Demonstrated experience in analysis of financial reports.
• Knowledge and familiarity of Microsoft Office products.
• Experience using electronic inventory & Point of Sale Software (ECRS Catapult preferred).
• Ability to follow instructions and procedures, work without direct supervision on a variety of tasks simultaneously, and delegate tasks and objectives to subordinates.
• Ability to visually examine products for quality and freshness.
• Knowledge of natural foods industry preferred.

*abbreviated to fit

Compensation

this position is: salaried, varies DOE, $38,000.00 - $42,000.00

Application instructions

Deadline

no deadline