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This job expired on March 31, 2024

Hospitality and Retail Sales Lead Keap

  • Date Posted January 31, 2024
  • Location Kingston, NY
  • Category Business
  • Job type Part-Time
Company description
Keap is a company that makes candles—at the core, Keap facilitates a reconnection to the natural world, our loved ones, and our own spirit. The candles blend the scents of acclaimed master perfumer Christophe Laudamiel with a regenerative approach to materials and packaging. We make all our products in-house in our Kingston studio.
 
The company has been featured in leading publications such as the New York Times, Dwell, and Architectural Digest.
We’re a small, caring team in the early years of a long-term journey to build a company that will benefit generations to come.

From our founder's roots, growing up in a historic small hotel, to our focus on serving award-winning restaurants, our business is deeply rooted in hospitality. 

We’re looking for kind, thoughtful, self-reliant, problem solvers to join the team and not only build long-term relationships but also inform the direction of our company and culture. If you love scented candles, are passionate about regenerating our planet and believe this job description suits you, we would love to hear from you.
Job description
Who this might interest

This is a unique opportunity to join an ambitious, long-term oriented company with a strong sense of place and a mission-driven ethos. We are looking for a proven salesperson who is genuinely passionate about our products and purpose, who loves to build relationships in person, and is happy with a 3 days / week schedule.

In this role, you will be leading our efforts to scale our hospitality and wholesale business. You will be reaching out to leading independent chefs, restaurant operators, hotel managers, boutique owners, museum shop curators, and more. If you are passionate about service, hospitality, and design, you will be well surrounded!

Besides building these relationships, you will be looked to for guidance on how we improve our sales systems and strategy. You will operate in an environment that thrives on strong decentralized systems, allowing team members to operate with freedom and collaborate with openness.

This role is unique within Keap in that success directly opens up new opportunities for us to invest more—including in you. You will play a pivotal role in the trajectory of Keap over the next few years. If the thrill of helping our team win appeals to you, read on!
 

In this role, you will…

... be the first and main face potential partners associate with Keap. You will work closely with our company founder, our Storytelling & Community and our Production and Logistics team, to develop sales strategies that enable us to expand our long-term relationships with aligned partners.

You will be mostly “on the road” in our local region, meeting with owners and operators of relevant independent hospitality and retail establishments. You will become the person they all know and want to spend more time with, because they enjoy being around you and because you bring them insights and value in other ways—ultimately, because you value their relationship.

You will be required to be in Kingston 1 day per week and in the regional area, including NYC 2 days per week. This is for a person who loves to travel locally!

You will lead adjustments to our strategy to make sure we are reaching out to the most apt prospects. You’ll help us tailor our messaging to meet the needs and expectations of these customers. You’ll be getting results: closing deals and establishing new, long-term partnerships.  

You will help us improve our backend systems so that they don’t get in the way of you spending time with clients. This is what we mean by Sales Lead. You are making sales, and you are also leading our efforts to make us better and better at Sales.
 

Responsibilities include:
 
  • Conduct market research to identify emerging trends and opportunities.
  • Develop targeted sales strategies for different sectors and regions.
  • Identify potential wholesale and hospitality customers, including boutiques, restaurants, hotels, spas, and other relevant venues.
  • Evaluate the needs and potential of each lead to determine suitability, through in-person visits, via phone or other methods to assess potential fit.
  • Negotiate terms, close deals and successfully convert qualified leads into ongoing, loyal customers.
  • Engage in significant local travel, primarily in NYC and the Hudson Valley, to meet potential clients.
  • Manage sales activities and maintain client relationships through our CRM system.
  • Develop and implement strategies for customer retention and personalized solutions.
  • Collaborate with different teams to align sales strategies with business objectives.
  • Train and oversee wholesale reps.
  • Participate in training and professional development programs.
  • Attend industry events for networking and relationship building.
  • Uphold ethical sales practices and stay informed about market dynamics.
  • Perform other related duties as needed, adapting to evolving business needs.

For requirements and how to apply, see the posting on our website.
Compensation this position is : hourly, varies DOE, $40.00 - $40.00 Application instructions
This job expired on March 31, 2024
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