HEX Superette is a one-of-a-kind tasting room (bar + kitchen) and local market in the Govans neighborhood of Baltimore City. It is the sibling of HEX Ferments, Baltimore’s own fermented foods company that has been making nutritious, living foods since 2013. The tasting room features quality ingredients and artisan foodways, executed in an approachable way.  We host events and programming that aim to build community, and we’re passionate about the power of food to transform our health, our local economy and our planet. 

The ideal candidate is a skilled mixologist, with a strong knowledge of recipes, techniques and trends. This person revels in providing a great guest experience and enjoys working with a team to provide a memorable experience. A can-do attitude is a must! 

As Beverage Host you are one of the first people guests interact with. Behind the bar,  you’ll  warmly welcome and introduce HEX Superette to the guest and assist them in navigating the tasting room offerings of drink and food. We serve an evolving scratch-made menu of food along with both alcoholic and non-alcoholic beverages. We also offer fermented flights of sauerkrauts, kimchis, pickles and kombucha. The role requires you to be a good listener and multi-tasker with a friendly attitude. For example, at any given time you could be making drinks, submitting an order to the kitchen, expediting, and carrying on a conversation with guests. 

Our beverage menu highlights housemade fermentation and preservation techniques while incorporating many local ingredients. Additionally, you will become well-versed in HEX Ferments offerings and processes, introducing and guiding the guest experience - from the nuance of flavors to the greater understanding of live foods. You’ll work with fermentation byproducts like brines and kombucha vinegars to create beverages, along with bitters, shrubs, oxymels, verjus, and more. Creativity is highly encouraged while keeping these elixirs fresh and well stocked, as we expand the potential of offerings.

Previous bartending experience is required, and hires are given further training to be successful in their role - we support a culture of intellectual curiosity and life-long learning. 

As the Bar Manager you will work directly with the owners to keep the tasting room staffed, clean, aesthetically organized, well stocked, and inviting to our guests. 

Responsibilities are but not limited to:  

- Providing a superb guest experience, day to day and events.

-Taking guests orders, making drinks, serving food and fermented flights. 

- Collaborating with events coordinator to create bespoke cocktails and mocktails

- Special drinks projects, batching and prepping for service and for retail offerings in the market.

- A curiosity for and support of local businesses, including our curated selection of wine, beer and spirits. 

- Maintaining timely and adequate ingredient inventory and ordering in the tasting room.

- Maintaining and building upon relationships with suppliers.

- Following written HACCP plans, SOPs (Standard/Sanitary Operating Procedures), opening and closing checklists.

- Working knowledge and maintaining of equipment 

Experience & Qualities:

- You enjoy providing great guest hospitality & experiences.

- Bartending experience (1 year minimum) and alcohol awareness training.

- This is still a new establishment, so being patient, flexible and reliable is paramount. 

- Fermentation, nutrition and a holistic approach to life is part of your lifestyle and you are enthusiastic to share that passion with others and learn more. 

- Adaptable, willing to stay until the job is done, willingness to listen to and give feedback. 

- Ability to multitask and keep a cool head when busy. 

- Availability on nights and weekends is required.

- A collaborative spirit! Team player with mature interpersonal skills and a good communicator.

- Experience with online ordering systems and POS like Shopify.

Working Conditions:

- Physical Demands: Standing, lifting (up to 50 lbs), climbing step stools and stairs, bending at different angles, pulling, pushing, carrying, writing and operating equipment. 

- Mental Demands: Multi-tasking, on-the-spot problem-solving, organizing, evaluating, planning, delegating, coordinating, implementing.

- Environmental Conditions: inside, outside, inside a 35 degree walk-in, concrete floor, around people, loud at times, music, on a busy road, light cleaning chemicals, kitchen that handles meat, dairy, nuts, fruits and vegetables. 

This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned. Our shared goal as a team is to make everyone’s job joyful and fulfilling. To do that we pride ourselves on clear and respectful communication.

Current Hours (these will shift with the seasons) are Wednesdays - Saturdays: 10:30am - 8:30pm, Sundays 10:30am - 7:30pm.

Compensation: 

Consistent average of $25 per hour (with potential for higher during special events), paid every week via direct deposit on Fridays.  After 90 days: Paid Time Off (PTO) accrued at the rate of 1 hour for every 30 hours worked, 5 days paid sick leave, yearly. 25% discount in the HEX Superette Market.