Nimbus is an innovative shared kitchen company on a mission to bring the dark kitchen industry to the light. By combining hourly and long-term kitchen rentals with events programming, Nimbus allows businesses to launch their concepts, scale production, and nurture relationships with their customers with little risk and minimal capital commitment.

Our dominant NYC footprint, premium kitchen facilities, community focus, and flexible rental options make us the kitchen operations partner that food brands, real estate developers, delivery platforms, and consumers crave: we’ve established ourselves as the preeminent shared kitchen in New York City and work with leading brands including DoorDash, noma, and Netflix, in addition to cult favorites like Roberta’s Pizza, Milk Bar, Red Rabbit, and Best Damn Cookies.

We opened our first kitchen on the Lower East Side in early 2021, opened Downtown Brooklyn mid-2022, expanded to SoHo and Midtown in late 2023, and we’re now looking to fill our first Chicago facility.

As a Kitchen Operations Associate, you will be responsible for overseeing the day-to-day operations at one of our commercial kitchen facilities. In this role, you will work directly with the District Manager and Assistant General Manager to ensure the facility is run smoothly, members are supported, and that Nimbus is Department of Health compliant at all times.
 

Responsibilities

Maintenance and cleaning 

• Surface cleaning, sanitize bathrooms, bringing in waste, sweeping and mopping
• Maintain a high standard of cleanliness and orderliness in all areas of the facility
• Complete daily and weekly checklists
• Be the person of contact for any service calls during shift (if applicable and if AGM is not on-site)

Customer success 

• Ensure smooth station change-overs between shifts
• Anticipate and address member needs (inventory, equipment fixes, etc)
• Receive deliveries, including proper ingredient placement and sending delivery notifications to customers
• Communicate any fees & fines for customers to our billing department
• Review and / or update facility reservation schedules
• Set up for any events held at the facility
• Facilitate order dispatch for delivery brands operating in the kitchen

Food Safety

• Ensure safe food handling procedures
• Manage storage areas to maintain food safety

Requirements

• Food Protection Certificate (aka Servsafe) or willingness to obtain is a requirement
• Experience in food & beverage, hospitality, or facility management
• Punctual, responsible, and dependable
• Ability to establish and maintain effective working relationships with the Nimbus team, our full time food business partners, our hourly members, and our delivery partner
• Passion for customer service and relationship-building
• Humble and professional
• Motivated, independent self-starter, with a gritty, roll-up-your-sleeves mentality and enthusiasm for problem solving
• Comfortable in a fast-paced work environment and working in a commercial kitchen
• Able to sit and / or stand for extended periods of time, able to lift up to 50 lbs, and able to participate in all service aspects and training
• Ability to work within Nimbus’s operating schedule (opening shifts 6am-noon, closing shifts 4pm-10pm, 6am-2pm and 2pm-10pm on weekends, respectively)

Compensation

• This role starts at $18/hour (full time and part time roles available)
• Medical, dental, & vision coverage
• Life insurance
• Wellness resources

Nimbus is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The diversity of Nimbus’s employees and members are a tremendous asset. We come from all around the world and represent a variety of cultures, experiences, and diverse backgrounds. Creating a space where all feel welcome is at the heart of our mission and culture.